5 Questions to Ask Your Roofing Contractor

• Are You Licensed and Insured?

This is the first, and possibly most important, question to ask. A legitimate roofing company should have no problem showing you proof of licensing and insurance. Licensing ensures they meet local standards and regulations. Insurance protects you from being held responsible if a worker is injured on your property or if there’s damage to your home during the project. If a contractor can’t provide these documents, it’s a major red flag. Move on to a company that can.

• What Experience Do You Have with Roofing Projects Like Mine?

Not all roofers are created equal. Some specialize in residential roofing, others in commercial, and not every contractor has experience with every roofing material. Whether you’re looking for traditional asphalt shingles, metal roofing, or something more unique, it’s important to choose a team that’s worked with your type of roof before. If you’re also considering siding repair along with your roof project, ask if they have experience handling both at the same time. Hiring a contractor who understands the big picture can save you time and money.

• Can You Provide References or Examples of Past Work?

Any reputable roofing company should be happy to provide references or show you photos of completed projects. Speaking to past clients gives you a good idea of what to expect—whether it's about the quality of the workmanship, how the crew behaved on-site, or how well the contractor communicated throughout the project. Checking online reviews is also a good idea, but nothing beats a personal conversation with someone who has worked with the company before.

• What Is the Timeline and What Happens If There Are Delays?

Before you hire a contractor, you need to know how long the project will take and what factors might cause delays. Weather is always a potential hurdle with roofing projects, but a good company will have a clear plan and communicate openly if the timeline shifts. You should also ask about their daily schedule—how early the crew will start, how late they’ll work, and how they’ll protect your property during the job. Understanding the timeline helps set realistic expectations and minimizes surprises along the way.

• What Kind of Warranty Do You Offer?

A quality roofing replacement isn’t just about the installation itself—it’s about what happens afterward. Ask what kind of warranty the company offers on both labor and materials. Most roofing materials come with a manufacturer’s warranty, but you also want a workmanship warranty from the contractor. This covers you if any problems arise because of how the roof was installed. Make sure you get all warranty information in writing before the work begins.

Finding Roofers You Can Trust

Choosing the right roofers for your home isn’t a decision to take lightly. Whether you need a simple repair, full roofing replacement, or even additional services like siding repair, asking these key questions will help you find a roofing company you can trust. A good contractor will appreciate your questions and take the time to answer them thoroughly. Our roofers at Milledge Roofing Company will gladly answer any question or concerns you may have. By doing a little homework upfront, you’ll have peace of mind knowing that your roof—and your home—are in good hands.